Information Technology

帮助台

Your first point of contact for technical assistance.

Submit a ticket here: ITHelp.jinluntz.net

(509) 527-2317

HelpDesk@jinluntz.net


During regular business hours our 帮助台 is available to assist 学生 with account and password questions as well as basic personal computer help and repair.

访问 the self-help portal for solutions to common problems or to submit a 帮助台 ticket.

During regular business hours our 帮助台 is available to assist 教师 and 工作人员 with account and password questions, in-office and over-the-phone technical assistance and troubleshooting, as well as basic personal computer help and repair. 

访问 the self-help portal for solutions to common problems or to submit a 帮助台 ticket.

During regular business hours our 帮助台 is available to assist with account and password questions.

If you contact us for assistance, please be prepared to verify your identity. Please also note that FERPA regulations require we work directly with the account holder.

 

需要帮助?
If you need technical help, the best place to start is our Self-help Portal. You can search for resolutions to common problems and even submit and track 帮助台 tickets.

 

计算机实验室
Walla Walla University has six general-purpose computer labs located throughout campus. When not reserved, these labs can be utilized by students, faculty, staff and alumni.

 


Your information technology team

杜安安德森

Director of Information Technology

(509) 527-2895
杜安.anderson@jinluntz.net

政府 of Information Technology Department and PeopleSoft - HR, 工资 & 金融支持

克雷格·凯尔

Windows Systems and Active 目录 Administrator

(509) 527-2292
克雷格.kyle@jinluntz.net

Craig is our Microsoft systems expert. He is responsible for administering Active 目录, SharePoint, Windows桌面, 和Windows服务器.

伊桑•迈尔斯 

通信 & 服务台经理

(509) 527-2271
伊森.myers@jinluntz.net

Ethan is in charge of the department's student employee workforce and is responsible for overseeing all 帮助台 operations.

格雷格·康奈尔

Linux Systems Administrator

(509) 527-2994
格雷格.cornell@jinluntz.net

Greg is our campus expert when it comes to UNIX and Linux architecture. He maintains the majority of our campuses back end academic systems and hardware, including our STEM lab. 


保罗·哈维

网络 and Communication Manager

(509) 527-2949
保罗.harvey@jinluntz.net

Paul is in charge of all campus network, wireless and communication systems.

约翰勃氏

企业软件 Engineer
约翰.brunton@jinluntz.net

John is primarily responsible for the Slate to PeopleSoft Integration.

马修DeChance

ERP PeopleSoft Systems and Database Administrator

(509) 527-2587
马太福音.dechance@jinluntz.net

Matthew administers servers and databases which host PeopleSoft and related systems, and writes operational support integrations/automations.


Bradon Ladd

软件工程师

bradon.ladd@jinluntz.net

 Bradon designs and implements new PeopleSoft systems, maintains current ones, and works with faculty and students to meet their PeopleSoft needs.